The NSW government has announced a management transfer of 14,000 public housing properties to community housing providers (CHPs).
The transfer works to boost the capacity of the community housing sector, and also provides access to about $1 billion in Commonwealth Rent Assistance, decreasing the financial burden of providing public housing.
Social housing minister Pru Howard said the state’s community housing sector would now have more than 40,000 properties on the books.
“More than 30,000 tenants are already benefitting from CHP managed properties – these providers are able to support vulnerable tenants achieve positive change in their lives through employment and education opportunities,” Ms Goward said.
Surveys have shown that the community housing sector has higher tenant satisfaction ratings compared with government-run services.
“By transferring management to CHPs we are harnessing an untapped resource that can vastly improve the experience of people living in social housing managed by CHPs.”
The transfer will see nine groups take responsibility for management of housing services for a period of 20 years.
Community housing providers Bridge Housing and Women’s Housing were one partnership to win a tender to manage 1201 public housing tenancies on Sydney’s northern beaches.
The transfer will see Bridge and Women’s Housing manage the properties for the next 20 years and assume all customer service functions, including allocations, tenancy and maintenance, which were previously delivered by the Department of Family and Community Services.
Bridge Housing chief executive John Nicolades said the two companies would separately manage properties, but with “alignment of best practice processes and principles”.
Women’s Housing Company specifically focuses on supporting single, vulnerable women, and will manage 12.5 per cent of the new portfolio in locations where single women are housed.
“Our partnership with Bridge Housing will enable us both to do what we have been doing best for more than 30 years and for Women’s Housing Company to house more people from one of the fastest growing demographics of homeless in Australia,” Women’s Housing chief executive Debbie Georgopoulos said.
The transfer is part of the NSW government’s commitment to develop the capacity of non-government housing providers, and increases the share of social housing properties managed by CHPs from 19 to 32 per cent.