101 Collins Street in Melbourne

Global digital connectivity certification system WiredScore has launched SmartScore in Australia, a global smart building certification system that measures user functionality, technological foundations, cost efficiency, sustainability and future-proofing of buildings. 

AXA IM Alts, Cbus Property and Lendlease are the first to commit to its global certification in Australia with properties 101 Collins Street in Melbourne (pictured), 83 Pirie Street in Adelaide, 720 Bourke Street in Melbourne, and 800 Collins Street in Melbourne, respectively. 

The certification was developed in collaboration with the WiredScore Smart Council comprising internationally of 90 tenants, landlords and property professionals in response to a need for guidance around implementing “smart” digital transformation in commercial properties. Members of the WiredScore Smart Council include AXA, Lendlease, Fifth Wall, LaSalle Investment Management.

When SmartScore launched in April 2021, 44 landlords committed to 70 buildings. There are now 135 buildings across 10 countries and 90 clients. A number have already been certified in the UK, Germany and North America, according to a SmartScore spokesperson.

“Smart buildings will play a pivotal role in creating more experiential and sustainable workspaces that place productivity and collaboration at the heart of them,” WiredScore director of expansion Eden Dwek said. 

“As we return to offices, ensuring tenants are benefiting from the best possible working environments will be paramount to maintaining the dynamism of our cities.”

The rating system prioritises sustainability as one of the four key outcomes that SmartScore certification measures (user experience, cost efficiency and a future-proofed design being the other three). 

It allows for measurement of the sustainability of the building via tracking energy and water usage, temperature and lighting optimisation, waste management, and charging points for electric vehicles. 

SmartScore is measured through overarching benchmarks to an award of either a platinum, gold, silver, or certified certification level on criteria that measures: 

  • user functionality (individual and collaborative productivity, health and wellbeing, communities and services, sustainability, maintenance and operations, safety and security)
  • technological foundation (tenant digital connectivity, building systems, landlord integration network, governance, cybersecurity, data sharing)

According to a comment from a WiredScore source, sustainability is a “personal priority” for many office workers, who consider that “tackling the climate crisis is one of the global imperatives of our time.” A WiredScore survey in 2021 found that we spend on average 90 per cent of our time inside buildings. 

The survey found that 63 per cent of office workers consider working in an environmentally sustainable space to be “very important”, with 18 per cent saying that they may go so far as to refuse to work in a building that is not sustainable.

SmartScore differs from WiredScore in that while it includes digital connectivity and infrastructure as one aspect of the SmartScore certification, it also includes multiple other benchmarks. A building does not necessarily need to be WiredScore certified to attain SmartScore certification. 

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