Job Title: Manager Energy Rebates 00005ZDC
Job Grade / Classification: Clerk Grade 11/12
Employment Type: Full-time Ongoing
The Department of Planning & Environment is the lead NSW Government agency in planning for a growing NSW. The Department is going through an exciting period of organisational and operational change.
The Department’s vision – “Planning for growing NSW: inspiring strong communities, protecting our environment” – provides the benchmark for our partnership and leadership approach to engaging and working collaboratively with key State and Local Government, community and industry stakeholders to deliver better outcomes in the areas of planning, local government and the environment.
The Department’s two related agencies – the Office of Environment & Heritage and the Office of Local Government – support the conservation and protection of the environment and an effective local government sector in NSW. Several other entities associated with the Department include the Environment Protection Authority, statutory trusts responsible for zoos, parks and gardens, independent assessment and planning bodies, and development corporations.
About the Role
This opportunity is to lead and manage the strategic delivery, operation and administration of the energy rebate programs within the ‘Energy, Water & Portfolio Strategy’ Division. A critical function is to lead the response to the NSW Auditor General’s 2017 audit into the energy rebates programs, and to implement any necessary enhancements.
There is a high level of quality frontline customer service required in this role.
Primary purpose of the role
- Lead the delivery of the energy rebates programs
- Review and implement improvements from the 2017 Auditor General’s audit into the energy rebates programs
- Provide senior executive with advice, reports and other correspondence to facilitate decisions
- Extensive experience administering government rebates and providing an application assessment transactional and customer service support function
- Knowledge of the energy industry and participants, and Government financial and policy governance frameworks underpinning the management of energy rebates to vulnerable consumers
Please read the following documents prior to preparing your application
A Recruitment Pool may be established for future temporary and ongoing roles with similar focus capabilities. The Recruitment Pool may be available to hiring managers from DPE and other NSW Public Sector agencies over a 12-month period.
Complete all the questions in the online application. Two of the questions will require you to provide specific examples from your experience (4000-character limit per question). These questions are shown below. Do not address these in your cover letter
Q1. Please describe a time you have implemented a change that has been imposed by an external stakeholder. How did you action this and what was the outcome?
Q2. Please discuss your knowledge and experience with leading and managing large high profile government programs.
The information provided in your application needs to show how you meet the focus capabilities and other essential requirements of the role. (Refer to the role description for details about the capabilities and the associated behavioural indicators. The role description also lists the essential role requirements.)
Our commitment to diversity
The Department of Planning and Environment values diversity and inclusion in the workplace. We welcome and encourage applications from people of all ages and genders, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse groups and those with a disability.
Applications Close: 11:59pm 08th March 2018
See I work for NSW to apply.